We explore Netflix's key user acquisition strategy, and what the integration of advertising on its platform could mean
Netflix, the beloved OTT platform that pioneered the bet on original programming as opposed to the pure content aggregation model, has lately been facing a de-growth of subscribers.
The market leading strategy of producing Hit original content like House of Cards by mining troves of data had been the pillar of Netflix’s user acquisition strategy. For example, it went All-in on House of Cards allocating production budgets upto 2 seasons, without even premiering a pilot, which contrasted with the approach of traditionalists in the entertainment business that relied on pilots for validation. The key insight from Netflix was that Kevin Spacey’s movies almost always succeed, ‘The social Network’ by David Fincher had high completion rates, and the platform audience also loved the British version of House of Cards on the platform. This overlapping set was large enough to justify an investment, upwards of 100 Million USD on HOC’s first 2 seasons. By tracking viewing habits post a sign up, Netflix could easily work out which content was helping it gain traction, and keeping subscribers engaged.
9 out of 10 most popular shows on OTT platforms are produced by Netflix today, so it still demonstrates how good the streaming giant is at harnessing data to produce hits, but this alone would not support their revenue growth initiatives.
Competitors like Prime, Disney Plus, Hulu and HBO were quick to jump on the OTT race, replicating and doubling down on the strategy outlined above. They have also successfully amassed large subscribers, and collectively pose a threat to Netflix’s future prospects. Netflix also estimated it lost 1 Million subscribers in Q2/2022 which could be tied to factors like higher pricing versus other streaming apps, competition, and other unfavorable macro economic factors affecting consumers.
Advertising to fuel further growth
Netflix has already charted a strategy to improve its financial performance through tiered subscription plans where ads will be shown to users in the basic tier, and excluded from the premium one. Connected TV accounts for 30% of Netflix’s viewership in the US, and CPMs on this channel can reach upwards of 20 USD which is higher than linear/cable TV. Precise targeting grants CTV advertising the liberty to charge higher CPMs in comparison to other TV mediums. It is estimated that Netflix advertising revenues can add 4 billion to Netflix’s topline but it would also be interesting to see if this leads to any further churn in subscribers. Disney+ has also announced the launch of advertising on its platform and most likely other streaming sites should follow suit. Companies with large resources can easily duplicate the strategy of disruptors as we have seen from the above case. If Netflix wants to maintain its leadership it would have to consistently innovate, provide a better viewing experience, and adjust its strategies (as we mostly recently saw, with Stranger things split release of season 4 that is helping build anticipation for the second group of episodes in the season). I doubt that Netflix can be dethroned through copy catting alone, it is far ahead in the race, the challenge its competitors have is formidable, and for now it looks like NF will continue to be leading its core category.
So analysts calling for the demise of the streaming pioneer would have to re-examine their positions.
Related Posts
August 25, 2022
Getting the most out of your A/B testing
Last year I wrote about why booking too far in advance can be dangerous for…